Returns & Exchanges

Refund Policy

At Afro Prints Fashion, we are dedicated to offering you unique and high-quality items. We stand by the excellence of our products and aim to create a satisfying shopping experience. However, we also maintain a firm policy on returns and refunds to ensure the sustainability of our business and the satisfaction of our customers.

No Returns:

• All Sales are Final: To maintain our standards and for hygiene reasons, all sales made through Afro Prints Fashion are final. We encourage our customers to review product descriptions and selections carefully before completing their purchases.

Limited Refunds:

• Refund Eligibility: We only issue refunds for items that arrive in a defective or damaged state. In such cases, please contact us within 14 days from the delivery date.
• Required Proof: Please provide photographic evidence of the defect or damage to initiate a refund process.
• Non-Refundable Items: Customized, personalized, or sale items are not eligible for a refund under any circumstances.

Exchange Policy:

• Size/Color Exchanges: While returns are not accepted, we may offer an exchange for a different size or color of the same item, depending on availability.

Cancellation Policy:

• Order Cancellation: We allow order cancellations within 12 hours of purchase. After this period, cancellations are not guaranteed due to our quick processing and shipping times.

Customer Responsibility:

• Accuracy of Order Details: Customers are responsible for ensuring the accuracy of their order details, including shipping addresses and product specifications. Afro Prints Fashion is not responsible for errors in customer-provided information.

Contact Us:

• Should you have any queries or concerns about your order, please feel free to contact our customer support team at afroprintsfashion@gmail.com.